How we collect, use, and protect information — written to be readable, not just compliant.
This Privacy Policy explains how YFi Net ("we", "us") collects, uses, and protects information when you use our platform.
When you run a storefront or corporate dashboard, you act as the controller of your customers' and team members' personal data. We process that data on your behalf to deliver eSIMs and run your account. You are responsible for your own privacy notices and lawful basis for processing.
We share data only as needed to run the Service: with mobile-network and eSIM partners to fulfill orders, with payment processors (such as Stripe) to handle payments, with email providers to deliver transactional email, and with infrastructure providers that host the platform. We do not sell your personal information.
Data is encrypted at rest and in transit (TLS 1.3). Access is signed, scoped per dealer, and audited. Signups are verified by email code, and order paths are replay-guarded. No system is perfectly secure, but we work to protect your data with industry-standard measures.
We keep account and transactional data for as long as your account is active and as required for legal, tax, and accounting purposes. You may request deletion of your account data, subject to records we must retain by law.
Depending on your location, you may have rights to access, correct, export, or delete your personal data. To exercise these, contact us at contact@yfinet.app.
We operate from Canada and work with partners globally. Where data is transferred across borders, we take steps to ensure it remains protected.
We may update this policy from time to time. Material changes will be communicated through the console or by email.